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Online consult

    for the latest Practice News

If you need urgent medical assistance between 6.30pm - 8:00am (when the practice is closed) you should call 111 (please call 0161 476 2299 between 12:30 -13:30 on Tuesdays and 18:00 - 18:30 on Fridays). For more information about NHS111 please see link: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/out-of-hours-services.aspx

Named GP: As from June 2015 we are obliged to inform patients that they have a “named GP”. This has no bearing at all on which GP you currently see and / or wish to see in the future.

Do It Online

Our Online Services available to you:

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Online Services Information Leaflet

Who can access our Online Services?

Any one, of any age, can access our Online Services. If you are a Parent, and the Patient is aged under 11, you do not need consent. 

How Do I Request to Join the Online Services?

All you need to do is complete our Online Services Registration Form and bring to the Practice along with the correct forms of identification.

Age

What Identification do I need?

0 – 10

A Parent is able to request Proxy access for a Child under the age of 11. Parents are required to provide one form from List A or B, one from List C, and Full Birth Certificate of the Child.

11 – 16

Patients aged 11 will need to provide both their Birth Certificate and Passport.

17 & over

You will need to provide one form of Identification from List A. 
Alternatively, one form from List B and one form from List C

 

LIST A: Photographic

List B: Photographic ID

List C: Non-Photographic

Passport

Bus Pass

Utility Bill

Driving Licence

Residence Permit

Bank Statement

 

When Can I Login?

You will need to wait until you receive your registration letter from the practice, before you can login.  If you come into the Practice to register, one of our Receptionists can print your registration letter, whilst you wait. Alternatively, it can be emailed to you.

Once you have received the registration letter, follow the steps below to register your account.

 

How Do I Register?

Once you have received your registration letter from the practice. This could be via email or printed by our Receptionist, you will need to register your account.  Follow the guidance below:

How To Register My Account Instructions

 

Video Consultations

The practice offers Video Consultations with the Doctor and our Asthma Nurse.

This service is accessible via Computer, Tablet and Smartphone. 

To use the Video Consultation System, you will need to register for our Online Appointments System. 

To Register, complete our Online Services Registration Form and bring to the Practice along with two forms of identification. One must be photographic and another must be proof of your current address. 

Once you have successfully registered, you will then be able to book a Video Consultation with a GP or our Asthma Nurse. 

Once you have booked your Video Consultation, you will need to login to the online appointment system and join. See below for further guidance. 

 

How do I join my Video Consultation?

Once you have booked your Video Consultation, all you need do is login to our online appointment system and select join. Follow the guidance below:

Video Consultation - Computer/ Laptop Instructions

Video Consultation - Smartphone/ Tablet Instructions

 

 

 

Frequently Asked Questions

If you are having issues with our online services at www.patientaccess.com, follow the guides below:

Registration Guides:

Register with a Letter

Register without a Letter

Unlinked Patient Access Accounts

Deleting My Patient Access Accounts

Signing In Guides:

Sign in with your User ID or Email Address

Forgot Email or User ID

Forgot Password

Account Locked

Sign Out

Appointments Guides:

Book GP Practice Appoinments

Cancel Appointments

Print Appointment or Add to Calendar

Repeat Medication Guides:

Request Repeat Medication

View Medication Requests

Cancel a Medication Request

Nominate a Pharmacy, so your prescription are sent to them electronically

Medical Record Guides:

View your Medical Record

Share your Medical Record

Export your Medical Record

What is GP Shared Record History

Contact Details Guides:

Change or Add Contact Details

Verify Contact Details

Proxy Access Guides:

Getting Set Up as a Proxy

Switch Between Linked Accounts

Link to a Practice or Patient

 

 
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