Our Online Services available to you:
Online Services Information Leaflet
Who can access our Online Services?
Any one, of any age, can access our Online Services. If you are a Parent, and the Patient is aged under 11, you do not need consent.
How Do I Request to Join the Online Services?
All you need to do is complete our Online Services Registration Form and bring to the Practice along with the correct forms of identification.
What Identification do I need?
0 – 10
A Parent is able to request Proxy access for a Child under the age of 11. Parents are required to provide one form from List A or B, one from List C, and Full Birth Certificate of the Child.
11 – 16
Patients aged 11 will need to provide both their Birth Certificate and Passport.
17 & over
You will need to provide one form of Identification from List A.
Alternatively, one form from List B and one form from List C
LIST A: Photographic
List B: Photographic ID
List C: Non-Photographic
When Can I Login?
You will need to wait until you receive your registration letter from the practice, before you can login. If you come into the Practice to register, one of our Receptionists can print your registration letter, whilst you wait. Alternatively, it can be emailed to you.
Once you have received the registration letter, follow the steps below to register your account.
How Do I Register?
Once you have received your registration letter from the practice. This could be via email or printed by our Receptionist, you will need to register your account. Follow the guidance below:
How To Register My Account Instructions
The practice offers Video Consultations with the Doctor and our Asthma Nurse.
This service is accessible via Computer, Tablet and Smartphone.
To use the Video Consultation System, you will need to register for our Online Appointments System.
To Register, complete our Online Services Registration Form and bring to the Practice along with two forms of identification. One must be photographic and another must be proof of your current address.
Once you have successfully registered, you will then be able to book a Video Consultation with a GP or our Asthma Nurse.
Once you have booked your Video Consultation, you will need to login to the online appointment system and join. See below for further guidance.
How do I join my Video Consultation?
Once you have booked your Video Consultation, all you need do is login to our online appointment system and select join. Follow the guidance below:
Video Consultation - Computer/ Laptop Instructions
Video Consultation - Smartphone/ Tablet Instructions
Frequently Asked Questions
If you are having issues with our online services at www.patientaccess.com, follow the guides below:
Register with a Letter
Register without a Letter
Unlinked Patient Access Accounts
Deleting My Patient Access Accounts
Signing In Guides:
Sign in with your User ID or Email Address
Forgot Email or User ID
Book GP Practice Appoinments
Print Appointment or Add to Calendar
Repeat Medication Guides:
Request Repeat Medication
View Medication Requests
Cancel a Medication Request
Nominate a Pharmacy, so your prescription are sent to them electronically
Medical Record Guides:
View your Medical Record
Share your Medical Record
Export your Medical Record
What is GP Shared Record History
Contact Details Guides:
Change or Add Contact Details
Verify Contact Details
Proxy Access Guides:
Getting Set Up as a Proxy
Switch Between Linked Accounts
Link to a Practice or Patient