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We are delighted to confirm that following our recent Care Quality Commission inspection, we have been rated as an Outstanding Practice.
For further information please read the report above.

If you need urgent medical assistance between 6.30pm - 8:00am (when the practice is closed) you should call 111 (please call 0161 476 2299 between 12:30 -13:30 on mondays and 18:00 - 18:30 on Fridays)

For more information about NHS111 please see link: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/out-of-hours-services.aspx

Named GP: As from June 2015 we are obliged to inform patients that they have a “named GP”. This has no bearing at all on which GP you currently see and / or wish to see in the future.

Clinical Governance, Confidentiality & Medical Records

files_5The Government has adopted a system of Clinical Governance to ensure that national standards in health services are met, and covers all aspects of health services to ensure patients receive the highest possible quality of care. For example, it deals with the doctors’ and nurses’ consulting skills and the level and appropriateness of information they use for themselves and for sharing with patients.

Health informatics is a term used to encompass the knowledge, skills and tools, which enable information to be collected, managed, used and shared to support the delivery of healthcare.

Clinical Governance is directly linked to health informatics because, these days, all health care information is held on the computer in some form or other. Indeed, Information Governance and Clinical Governance overlap so much that the terminology is often interchanged.

Your medical record is very important as it is integral to your health care. Obviously it is essential that records are kept as accurately as possible and are up-to-date. Your medical record is now held entirely on computer. Apart from being a chronological record of your health care, to which the doctors and nurses need to refer, the computerized records allow us to perform other essential tasks with relative ease. For example we can use the information to make sure we offer appointments for health reviews at the appropriate time, and for clinical audit, which proves to be a useful tool for continually reviewing and improving the services we provide.

As a patient, it is a great help if you keep us up-to-date with your personal information, e.g. your contact details or even aspects of your health such as if you stop smoking. The more accurate a health record is, the better health care can be provided. This is a start of how we perceive the future health record should be; a record as much the patient’s as the doctor’s.

Patients can access their medical records via this website and, in some circumstances, to update their record. If you would like to learn more about this please email the Informatics Manager at kathrynhargreaves@nhs.net

We are committed to maintaining a higher than average level of expertise in the management of information in the practice and we are proud to have won awards , which reflect our efforts over the years.

Confidentiality & Medical Records

 

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

 

Please see further information on sharing of health information on section Data Sharing

 

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the Managing Partner.

 

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the Informatics Manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Fair Processing Notice 

Fair Processing Notice 

 



 
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