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We are delighted to confirm that following our recent Care Quality Commission inspection, we have been rated as an Outstanding Practice.
For further information please read the report above.

If you need urgent medical assistance between 6.30pm - 8:00am (when the practice is closed) you should call 111 (please call 0161 476 2299 between 12:30 -13:30 on mondays and 18:00 - 18:30 on Fridays)

For more information about NHS111 please see link: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/out-of-hours-services.aspx

Named GP: As from June 2015 we are obliged to inform patients that they have a “named GP”. This has no bearing at all on which GP you currently see and / or wish to see in the future.

Feedback & Complaints

Feedback

We welcome all patient feedback, especially where patients have suggestions or ideas for improvements.  Please email johantaylor@nhs.net 

Of course, whilCustomer service formst we make every effort to give the best service possible to everyone who attends our practice we acknowledge that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Managing Partner who will deal with your concerns appropriately.

Patient complaint procedure



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website