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If you need urgent medical assistance between 6.30pm - 8:00am (when the practice is closed) you should call 111 (please call 0161 476 2299 between 12:30 -13:30 on Tuesdays and 18:00 - 18:30 on Fridays). For more information about NHS111 please see link: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/out-of-hours-services.aspx

Named GP: As from June 2015 we are obliged to inform patients that they have a “named GP”. This has no bearing at all on which GP you currently see and / or wish to see in the future.

Referral Follow Up

man_with_lady_doctorOccasionally some referrals take time to be processed subject to different hospital departments. However, if you would like information on how your referral is being processed then please follow the instructions below.

NHS e-Referral Service

If your referral has been made through the eReferral Service, then you should have been given a document containing a Unique Booking Reference Number (UBRN), a unique password and a telephone number to call for advice regarding the progress of your referral.

If you have been advised to book your appointment yourself, you will need to do this by telephoning the number on your referral paperwork, or online via the NHS eReferral Service you can do so here www.ebs.ncrs.nhs.uk/login

 

NHS Referral (Triage Service)

If your referral has been made through a telephone assessment clinic or referral triage service, then you should have been given a document containing a Unique Booking Reference Number (UBRN), a unique password and a telephone number to call for advice regarding the progress of your referral. 

With this type of referral, you will be contacted by the hospital with an appointment. If you have not heard within two weeks of referral, then you can contact the triage service using the telephone number of your referral paperwork. 

 
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