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If you need urgent medical assistance between 6.30pm - 8:00am (when the practice is closed) you should call 111 (please call 0161 476 2299 between 12:30 -13:30 on Tuesdays and 18:00 - 18:30 on Fridays). For more information about NHS111 please see link:

Named GP: As from June 2015 we are obliged to inform patients that they have a “named GP”. This has no bearing at all on which GP you currently see and / or wish to see in the future.

Information Governance & GDPR


Clinical Governance is directly linked to Health Informatics because, these days, all health care information is held on the computer in some form or other. Indeed, Information Governance and Clinical Governance overlap so much that the terminology is often interchanged.

Your medical record is very important as it is integral to your health care. Obviously it is essential that records are kept as accurately as possible and are up-to-date. Your medical record is now held entirely on computer. Apart from being a chronological record of your health care, to which the doctors and nurses need to refer, the computerized records allow us to perform other essential tasks with relative ease. For example we can use the information to make sure we offer appointments for health reviews at the appropriate time, and for clinical audit, which proves to be a useful tool for continually reviewing and improving the services we provide.

As a patient, it is a great help if you keep us up-to-date with your personal information, e.g. your contact details or even aspects of your health such as if you stop smoking. The more accurate a health record is, the better health care can be provided. This is a start of how we perceive the future health record should be; a record as much the patient’s as the doctor’s.

Patients can access their medical records via this website and, in some circumstances, to update their record. If you would like to learn more about this please email the Practice at 

We are committed to maintaining a higher than average level of expertise in the management of information in the practice and we are proud to have won awards , which reflect our efforts over the years.

GDPR - Confidentiality & Medical Records


The practice complies with data protection and access to medical records following General Data Protection Regulations (GDPR).


We will only share identifiable information to provide further medical treatment for you e.g. from district nurses and hospital services, etc., unless you consent to sharing with other organisations.  

Reception and Administration Staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

If you do not wish information about you to be used in such a way, please let us know.

Information Governance Policy

GDPR Patient Leaflet

Privacy Notices

Privacy Notice During Covid19 Pandemic


During these exceptional circumstances we want to make it easier for you to understand and provide you with more information about how our GP Practice may seek to collect, use, share and hold information about you in relation to the unprecedented challenges we are facing during the Coronavirus pandemic (COVID-19).


We may collect, use and share your information in response to the Coronavirus which is above and beyond what would ordinarily be collected used, accessed and shared. This is because it will allow front line services to manage and contain the virus. Such information will be limited to what is proportionate and necessary.


For more information on how we protect your information please refer to the Privacy notices below


Fair Processing Notice


Access to Records

In accordance with the GDPR patients may request to see their medical records by completing a Data Subject Access Request form.  We will require verification of ID before releasing any information. This will need one form of photographic identification and a second form of proof of address in order to prove your identity.

Access to Records

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the Managing Partner.


Encrypted Emails received from the Practice

Encrypted Email - How to open your message

Accessing Encrypted Emails Guide (NHSMail Guidance)

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