Noticeboard

Online consult
WE ARE NOW BOOKING FOR FLU VACCINATIONS Click here for more information.

PLEASE DO NOT ATTEND THE PRACTICE UNLESS YOU HAVE BEEN GIVEN AN APPOINTMENT

    for the latest Practice News

If you need urgent medical assistance between 6.30pm - 8:00am (when the practice is closed) you should call 111 (please call 0161 476 2299 between 12:30 -13:30 on Tuesdays and 18:00 - 18:30 on Fridays). For more information about NHS111 please see link: http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/out-of-hours-services.aspx

Named GP: As from June 2015 we are obliged to inform patients that they have a “named GP”. This has no bearing at all on which GP you currently see and / or wish to see in the future.

Referral Follow Up

man_with_lady_doctorOccasionally some referrals take time to be processed subject to different hospital departments. However, if you would like information on how your referral is being processed then please follow the instructions below.

NHS eReferral Service

If your referral has been made through the eReferral Service, then you should have been given a document containing a Unique Booking Reference Number (UBRN), a unique password and a telephone number to call for advice regarding the progress of your referral.

If you have been advised to book your appointment yourself, you will need to do this via:-

 

NHS Referral (Referral Triage or Assessment Service)

If your referral has been made through a telephone assessment service or referral triage service, then you should have been given a document containing a Unique Booking Reference Number (UBRN), a unique password and a telephone number to call for advice regarding the progress of your referral. 

With this type of referral, you will be contacted by the hospital with an appointment. If you have not heard within two weeks of referral, then you can contact the triage service using the telephone number of your referral paperwork. 

NHS Fast Tracker Urgent Referral

If the GP has arranged for you to see a hospital doctor (specialist) urgently. This is to investigate your symptoms further. You may have some tests to find out the cause.

An urgent referral will be processed as quickly as possible and an appointment arranged for you. This should be within 2 weeks of your referral. 

If you have not been contacted, within a couple of days of your referral being made, please contact the hospital, appointment office, or Practice.

Fast Track Urgent Referral Leaflet

I've been Referred, what now?

If you have not been contacted by the Hospital, you can contact their outpatient appointment office, by calling the number(s) below: 

Stockport NHS Foundation Trust (Stepping Hill Hospital)0161 419 4010
Salford Royal Hospital0161 206 4100
Manchester University NHS Foundation Trust0161 276 1234

Still having problems?

If you are having issues with your referral, you can contact the practice by email at STOCCG.MarpleCottageSupport@nhs.net 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website