The practice offers Video Consultations with the Doctor and our Asthma Nurse.
This service is accessible via Computer, Tablet and Smartphone.
You should register for our Online Services, Patient Access. Click here to find our how to register for Online Services.
Download Whereby App for Video Consultations
On or around the time of your appointment, you will be sent an SMS text message to your Mobile Phone. This will contain a web link, which you will need to select and open, to join the video consultation.
Downloading the Whereby App will make it easier to connect, and will not require you to configure your phone, each time you have a consultation. Do not worry if you are unable to download this app, as you can follow the steps below in Joining your Video Consultation.
Downloading Whereby App
Before you appointment, you may wish to download Whereby
Select the Apple or Play store below
Select to Download
Please Note: you only need to download the app on your device, you are NOT required to sign up for an account.
Joining your Video Consultation.
Select the Web Link in your SMS Text Message
Select Request Permissions
Select Allow access to Camera & Microphone
Select Join Meeting
If you are having issues allowing your Camera or Microphone, please click here.
How do I Join Video via Patient Access?
Once you have booked your Video Consultation, all you need do is login to our online appointment system, on the day of your appointment, around 5 minutes before and select Join. Follow the guidance below:
How do I join my Video Consultation - Computer/ Laptop
How do I join my Video Consultation - Smartphone/ Tablet